tekom - conferences

What you need when you need it - creating content that fits the users’ needs

  • Presentation
  • Intelligent information for users
  • 21. September
  • 10:55 - 11:35 AM (CET)
  • Titanium
  •  Hanna Heinonen

    Hanna Heinonen

    • KONE Corporation
  • Dr Jenni Virtaluoto

    Dr Jenni Virtaluoto

    • University of Jyväskylä
  •  Tiia Suomivuori

    Tiia Suomivuori

    • Kempower

Content

We are seeing the rise of Industry 5.0 and shifting the focus from connectivity to the user. While we create information intelligent enough to meet the requirements of Industry 4.0, we also need to think about the needs of the user. We present how to utilize the user-centered approach of minimalism and DITA XML to tackle this, focusing both on minimalist content and delivery methods.

Takeaways

You will discover how to apply minimalism in the real world and create content that fits the users’ needs. Our examples are from hardware instructions, an often overlooked area of technical communication in minimalism research.

Prior knowledge

Basics of technical writing, basics of DITA XML

Speakers

 Hanna Heinonen

Hanna Heinonen

  • KONE Corporation
Biography

Hanna Heinonen is a doctoral researcher at Tampere University and the Digital Content Lead at KONE Corporation. She is especially interested in the role and potential of XR technologies for technical communication. Contact her at hanna.heinonen@kone.com.

Dr Jenni Virtaluoto

Dr Jenni Virtaluoto

  • University of Jyväskylä
Biography

Jenni Virtaluoto is a Senior Lecturer in technical communication at the University of Jyväskylä, Finland. Her research interests include plain language, minimalism in technical communication, and the career paths of language professionals. She has published in national and international journals on these themes.

 Tiia Suomivuori

Tiia Suomivuori

  • Kempower
Biography

Tiia Suomivuori is a doctoral researcher at Tampere University and works hands-on with heavy industry user instructions at Kempower. She’s interested in minimalism in many areas of life but especially technical communication.