With thousands of users to serve globally, Sulzer Pumps Finland needed a solution to efficiently manage content, decrease documentation lead time, and cut translation costs. Find out why they decided to move from traditional documentation to a CCMS, and the phases of the transformation. They will also share ideas to handle the transition, and onboard teams of tech writers and SMEs.
- Move to CCMS for streamlined documentation workflow
- Enhance SME contribution with collaborating tools
- Migrate traditional documentation to DITA XML to optimize content production
- Onboard team through learning & knowledge transfer
No prior knowledge needed
With over 10 years of experience in engineering and technical documentation in the machinery industry, Henna has been one of the main project drivers for her organization’s migration to structured content.
A DITA learner, and enthusiast, she is leading the Content Component Management System (CCMS) change process at Sulzer Finland.